Red Dead Redemption 2’s PC launch had a rocky start yesterday, with seemingly large numbers of players unable to launch the game at all. On both Reddit and Twitter, complaints have stacked up over an issue where clicking on “play” results in the error “Red Dead Redemption 2 exited unexpectedly” – not great for players just wanting to get their cowboy (or girl) on.
In response to this, Rockstar has now updated its launcher and published advice pages to address the problem – although some players are still reporting issues.
An update has been made to Rockstar Games Launcher. For release notes please see: https://t.co/hCyU63iRcc
— Rockstar Support (@RockstarSupport) November 5, 2019
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The release notes for update v1.0.9.164 detail that a number of problems surrounding the Rockstar Games Launcher have been fixed, including preload decryption problems, and a variety of other issues preventing Red Dead Redemption 2 from launching. It’s unclear whether this has solved all the issues, however, as dozens of replies to Rockstar Support’s tweet claim that problems persist despite the update.
And it’s still a bit of a mystery as to what, exactly, is causing the problems: on its support site, Rockstar seems to think the main culprit is out-of-date graphics drivers, and also advises players to try running the game as an administrator.